These Terms & Conditions govern your access to and use of the ac365 platform, including the sports betting, live casino, slots, and all related services available at ac365.today. Please read the full document carefully before creating an account or placing any wager.
Important Notice: By accessing ac365.today, creating an account, or placing any bet or wager on the ac365 platform, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions in their entirety. If you do not agree to any part of these terms, you must not use the ac365 platform.
These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("the User", "the Player", "you") and ac365 ("the Company", "the Platform", "we", "us", "our") governing your use of the ac365 website located at ac365.today, including all subpages, features, services, and content available thereon.
By registering an account on ac365, making a deposit in Bangladeshi Taka (BDT), placing a sports bet, accessing the live casino, playing any slot title, or otherwise using any part of the ac365 platform, you acknowledge that:
These Terms are effective from the moment you first access the ac365 platform and remain in force for the duration of your account's existence. ac365 reserves the right to update these Terms at any time. Continued use of the platform following any published update constitutes acceptance of the revised Terms.
18+ Only: ac365 is strictly an adults-only platform. You must be at least 18 years of age to register an account or engage in any real-money betting or gaming activity on ac365. Players found to be under 18 will have their accounts immediately suspended and all funds frozen pending review.
To be eligible to register and maintain an ac365 account, you must satisfy all of the following conditions at the time of registration and on an ongoing basis throughout your use of the platform:
ac365 reserves the right to request documentary proof of age and identity at any time. Acceptable documents include a valid National Identity Card (NID), passport, or birth certificate issued by the competent authorities of Bangladesh. Failure to provide satisfactory verification documents within the timeframe requested by ac365 may result in account suspension and withholding of funds pending resolution.
Each individual may hold only one (1) ac365 account. The creation of multiple accounts by the same individual — whether using different email addresses, phone numbers, payment methods, or device identities — is strictly prohibited and constitutes grounds for permanent account closure and forfeiture of all balances.
When registering, you are required to provide accurate, current, and complete information including your full legal name, date of birth, valid Bangladesh mobile number, and preferred payment method. You must notify ac365 promptly of any changes to your registered details. ac365 is not liable for any losses arising from your failure to maintain accurate account information.
You are solely responsible for maintaining the confidentiality of your ac365 login credentials. You must not share your username, password, or OTP codes with any third party. Any activity conducted through your account while your credentials are in use is your sole responsibility, regardless of whether such activity was authorised by you. If you believe your account has been compromised, you must contact ac365 support immediately via the email address [email protected].
All ac365 accounts are denominated in Bangladeshi Taka (BDT). Deposits, wagers, winnings, bonuses, and withdrawals are all processed in BDT. The ৳ symbol is used throughout the platform to denote BDT amounts. ac365 does not offer multi-currency accounts.
ac365 accepts deposits and processes withdrawals exclusively through approved mobile financial services (MFS) and banking channels available in Bangladesh. Currently supported methods include bKash, Nagad, Rocket, and Upay. ac365 may add or remove supported payment methods at its discretion and will publish notice of any such changes on the platform.
The minimum single deposit amount on ac365 is ৳500. Deposits below this threshold may be rejected automatically. There is no stated maximum deposit limit, though ac365 reserves the right to apply account-level deposit limits in accordance with its responsible gaming obligations and anti-fraud protocols.
Withdrawal requests by verified ac365 account holders are processed to the player's registered MFS account. Standard withdrawal requests are processed within the same business session for fully verified accounts. ac365 reserves the right to conduct additional identity or source-of-funds checks before releasing withdrawal amounts above certain thresholds. Withdrawals will only be sent to a payment method registered in the account holder's own name.
Any deposit on which a bonus has been claimed must meet the stated wagering requirements of that bonus in full before a withdrawal request can be approved. Attempting to withdraw funds that are subject to an active bonus wagering requirement will result in the forfeiture of the bonus amount and any winnings generated exclusively from bonus funds.
Note: ac365 does not charge processing fees on standard deposits or withdrawals. Third-party MFS providers (bKash, Nagad, Rocket) may apply their own transaction charges in accordance with their published fee schedules. ac365 has no control over and accepts no liability for third-party MFS fees.
All sports bets placed on ac365 — including cricket (BPL, IPL, T20 World Cup, ODI, Test), football, kabaddi, and other markets — are subject to the specific rules of the relevant market as published on the platform at the time the bet is placed. ac365 reserves the right to void, suspend, or cancel bets in cases of obvious pricing errors, data feed failures, match abandonment, or where ac365 reasonably suspects irregular betting patterns.
All RNG-based casino games available on ac365 — including slots from Pragmatic Play, NetEnt, and Microgaming, and table games — use certified random number generation technology provided by the respective game studio. Return-to-player (RTP) percentages for individual titles are published by the respective providers. ac365 does not modify RNG outcomes.
Live dealer games on ac365, provided by Evolution Gaming and Ezugi, are subject to the specific game rules displayed within each live table session. By participating in live casino games, you acknowledge that the outcome of each round is determined in real time by the live dealer and relevant game mechanics, and that ac365 has no ability to alter live game outcomes once a round is in progress.
ac365 reserves the right to refuse, limit, or restrict any bet at its sole discretion and without obligation to provide a reason. In-play bets are accepted subject to data feed availability; ac365 is not liable for any delay in odds updates caused by third-party data providers.
ac365 offers promotions including welcome deposit bonuses, reload bonuses, cricket accumulator boosts, cashback offers, and seasonal festival promotions (Eid, Pohela Boishakh, Victory Day, Independence Day). All promotions are subject to the specific terms published on the relevant promotion page at the time the offer is claimed, in addition to the general bonus conditions set out in this section.
Bonus funds credited to an ac365 account are subject to wagering requirements before they may be converted to withdrawable cash. The applicable wagering multiplier, eligible games, time limit, and minimum odds (for sports bonuses) are stated on each individual promotion page. Players are encouraged to read all promotion terms before opting in.
ac365 employs automated and manual monitoring to detect bonus abuse, including but not limited to: claiming the same promotion across multiple accounts; placing low-risk or opposing bets to clear wagering requirements with minimal risk (known as "bonus hedging"); or using automated software to generate wagers. Where bonus abuse is identified, ac365 reserves the right to void the bonus, cancel any associated winnings, and close the account.
Welcome bonuses and first-deposit promotions are limited to one per household, one per device, and one per shared IP address. ac365 may decline to award a welcome bonus where it determines that a promotion has already been claimed by another individual sharing the same household or network connection.
ac365 is committed to promoting responsible gaming among all Bangladesh players on the platform. Gambling is intended to be an entertaining activity; it should never be pursued as a means of generating income or recovering financial losses.
ac365 provides all account holders with access to the following responsible gaming tools, available via the account settings panel after login:
If you believe gambling is negatively affecting your finances, relationships, or mental wellbeing, we strongly encourage you to use these tools and to seek independent support. For further guidance, please visit the ac365 Responsible Gaming page.
The following activities are strictly prohibited on the ac365 platform and may result in immediate account suspension, permanent closure, and forfeiture of all account balances:
All content on the ac365 platform — including but not limited to the ac365 brand name, logo, website design, page layouts, graphical elements, promotional materials, and written content — is the exclusive intellectual property of ac365 or its licensed content providers, and is protected by applicable intellectual property law.
You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any ac365 intellectual property without the express prior written consent of ac365. Game content, including titles, graphics, audio, and software, remains the intellectual property of the respective game studio (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) and is used by ac365 under licence.
ac365 collects, stores, and processes personal data in accordance with its Privacy Policy, which forms part of this Agreement by reference. By registering an ac365 account, you consent to the collection and processing of your personal data as described in the Privacy Policy.
ac365 implements 256-bit SSL encryption across all pages of the platform and applies industry-standard data security practices to protect account holder information. ac365 does not sell personal data to third parties. Data may be shared with payment processors (bKash, Nagad, Rocket, Upay), game providers, and fraud-prevention services solely for the purposes of operating the platform and fulfilling its obligations to account holders.
To the fullest extent permitted by applicable law, ac365 and its officers, directors, employees, contractors, and affiliates shall not be liable to any user for:
ac365's total liability to any individual user for any claim arising under this Agreement shall not exceed the total net deposits made by that user in the 30 days preceding the date on which the claim arose.
ac365 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including in the following circumstances:
Where an account is closed for reasons other than a breach of these Terms, any verified withdrawable balance will be returned to the account holder's registered payment method within a reasonable processing period.
ac365 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, ac365 will publish the revised Terms on this page with an updated effective date. It is your responsibility to review these Terms periodically. Continued use of the ac365 platform after any amendment is published constitutes your acceptance of the revised Terms. If you do not agree to any revised Terms, you must cease using the ac365 platform and may request closure of your account by contacting [email protected].
These Terms & Conditions shall be interpreted and construed in accordance with applicable law. In the event of any dispute between you and ac365 arising from or relating to these Terms or your use of the platform, ac365 encourages you to first contact the support team at [email protected] to seek an informal resolution.
ac365 is committed to fair and transparent dispute resolution. All complaints received in writing will be acknowledged within 48 hours and investigated within a reasonable timeframe. ac365's decision on any dispute relating to bet settlement, bonus calculation, or account balance will be final, unless the matter is subsequently determined otherwise by a competent authority.
If you have any questions about these Terms & Conditions, wish to raise a complaint, or require assistance with your ac365 account, please contact the ac365 support team using the following details:
Responsible Gaming Support: If you need immediate assistance with a gambling-related problem, please visit our Responsible Gaming page for self-help tools and guidance. ac365 support staff are trained to assist players who feel their gambling is becoming a concern.
Six principles that underpin every rule and policy on the ac365 platform
ac365 writes its Terms & Conditions and bonus rules in clear, straightforward English so that every player in Bangladesh — from Dhaka to Cox's Bazar — can understand exactly what they are agreeing to before they deposit a single taka.
256-bit SSL encryption, OTP-based login verification, and strict internal access controls protect every ac365 account. Security policies are enforced uniformly across all player accounts regardless of balance or activity level.
All payment terms on ac365 are stated in Bangladeshi Taka. Minimum deposits, withdrawal conditions, and any applicable processing timelines are published openly so there are no surprises when players in Rajshahi or Sylhet move money through the platform.
Every game in the ac365 casino lobby — slots from Pragmatic Play and NetEnt, live tables from Evolution Gaming and Ezugi — uses independently certified RNG technology. ac365 does not alter or interfere with game outcomes in any way.
Responsible gaming tools are not hidden or difficult to access on ac365. Deposit limits, self-exclusion, and cool-off periods are available in the account settings panel immediately after login, with no waiting period and no administrative barriers.
ac365 support operates around the clock in Bangladesh Standard Time. All written complaints are acknowledged within 48 hours. Disputes related to bet settlement or account balances are reviewed by a dedicated team with a commitment to fair, timely outcomes.
Our support team is available 24/7 in Bangladesh Standard Time. Explore our FAQ for quick answers, visit our Responsible Gaming page, or log in to manage your account settings directly. 18+ only. Please play responsibly.